Dakha77 Privacy Policy — Your Information Is Completely Safe With Us

Introduction and scope

Dakha77 respects your personal privacy and is committed to keeping all your information secure. This Privacy Policy explains what data dakha77 collects, how it is used, and how it is protected.

This policy applies to all users of the dakha77 platform — new or returning, registered or just visiting. When you access, register on, or use any service on dakha77, your information will be managed under this policy.

We believe transparency is the foundation of trust. This policy contains no complex legal jargon — everything is explained in plain language so every user can understand it. If any section is unclear, our support team is always ready to help.

What Information We Collect

Dakha77 follows a data minimization principle. We only collect information that is genuinely necessary to provide our services. See the details below:

Information You Provide Directly

• Name, date of birth, and gender — collected at account registration
• Phone number and email address — for communication and security purposes
• Payment-related information — collected during deposits and withdrawals
• Identity documents or other supporting documents — for account verification

Automatically Collected Information

• Device information: browser type, operating system, screen resolution
• Usage statistics: time spent on each page, most-played games
• IP address and approximate location — for security and fraud prevention
• Log data: login time, session duration, activity records

How information is collected

Our data collection process is fully transparent — we never gather your information through hidden means. We collect data through the following methods:

How information is used

Dakha77 uses your information for three core purposes — delivering services, ensuring security, and improving your experience. See the details below:

Service Delivery

We need your information to manage your account, process deposits and withdrawals, provide bonuses, and offer support. Without it, we cannot deliver our services.

Security and fraud prevention

We use log data and IP information to keep your account secure, prevent unauthorized access, and detect fraud. This protects both you and other users.

Experience Improvement

Your preferred games, your activity patterns — we use this to improve the platform. This analysis is conducted at an aggregate level, not at an individual level.

When information is shared

Dakha77 does not generally share your information with third parties. However, information may be shared in the following circumstances:

Essential Third Parties for Service Delivery

Limited data is shared with payment gateway providers, server hosting services, and security providers solely to deliver our services. All such parties are bound by our Privacy Policy.

Legal Obligations

If dakha77 is legally required to disclose information under applicable Bangladeshi law or by order of a regulatory authority, it will cooperate accordingly. This applies only in cases of lawful investigation or court order.

Business transfer

If dakha77 undergoes any restructuring or change of ownership, user data may be transferred to the new owner. Users will be notified in advance in such cases.

• Cooperation with regulatory authorities in legal investigations
• Limited sharing with authorized partners for payment processing
• Transfer of user data in the event of a business transfer

Security measures

Dakha77 uses advanced technology and strict protocols to keep your data secure. Security is never a compromise for us.

Encryption

All data transmissions are secured with SSL/TLS encryption. Your password is stored as a hash, so it cannot be viewed directly by anyone.

Access Control

Within dakha77, only authorized staff can access data, and only to the extent necessary. Every access is logged and regularly audited.

Regular security audits

We conduct regular system audits through independent security experts. Any vulnerabilities found are addressed immediately.

Cookie Policy

Cookies are small text files stored in your browser. dakha77 uses cookies to enhance your experience and ensure security.

Cookies We Use

• Essential cookies: Login session management and security tokens — the platform cannot function without these
• Functional Cookies: Language preference, theme settings — stored to remember your preferences
• Analytics cookies: To understand which pages are popular and where issues occur
• Security cookies: Helps prevent fraud

You can manage cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

Your Rights

Dakha77 believes you have primary rights over your own data. You may exercise the following rights at any time:

To exercise any of these rights, contact the dakha77 support team. We will fulfill your request as quickly as possible — typically within 30 days.

Data retention period

Dakha77 does not store your data indefinitely. Specific retention periods apply depending on the type of information:

• Account Information: For the duration of active account, plus 5 years after closure
• Transaction records: 7 years as required by legal obligations
• Log data: Typically 12 months, may be longer if required for security purposes
• Marketing consent: Until consent is withdrawn
• Cookie Data: Automatically deleted after a set period

Minor Protection

Dakha77 is exclusively for individuals aged 18 and above. We do not knowingly collect personal information from minors or allow them to use the platform.

Age is verified at registration, and identity documents may be requested in suspicious cases. If we are notified that a minor's data was collected by mistake, we will immediately delete that data and close the account.

Changes to the Privacy Policy

Dakha77 may update this Privacy Policy when needed. Updates are a natural part of adapting to changes in technology, law, or the expansion of our services.

Notice of changes

For significant changes, we will send a notification to your registered phone number or email at least 15 days in advance. For minor changes, the "Last Updated" date at the top of the page will be revised.

Your options after a policy change

If you do not agree to the updated policy, you have the right to close your account and request deletion of your data. Continued use of the platform after any changes will be considered acceptance of the new policy.

• At least 15 days' notice before any major changes
• The date of the most recent update will always be visible on the page
• Previous versions are available upon request

Contact and complaints

For any privacy-related questions, concerns, or complaints, feel free to contact us directly. dakha77 takes every privacy request seriously.

Contact Us

You can submit privacy-related complaints or requests to our support email. An initial response is typically provided within 2 business days, and complex matters are resolved within 30 days.

Dakha77 is always committed to upholding your privacy rights. We believe that transparency and trust are the foundation of a lasting relationship. We are here to help with any questions you may have.